Privacy Policy

Hope4Ukraine, respects your privacy and is committed to protecting it. Below you can read how we handle your personal data.

Personal data that we process
Hope4Ukraine processes personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Address data
• phone number
• E-mail address
• Photos taken on your behalf

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data from website visitors under the age of 16. Unless they have permission from a parent or guardian. However, we cannot check whether a visitor is older than 16 years. If you are convinced that we have collected personal information from a minor without parental consent, please contact us at Info@hope4ukraine.nl and we will delete this information.

For what purpose and on what basis do we process your personal data:
Hope4Ukraine processes your personal data for the following purposes:

• Handling your payment
• Sending newsletters and/or advertising brochures
• To be able to call or e-mail you if this is necessary to perform our services
• To inform you about changes to our services and products
• To provide goods and services to you
• To make arrangements with you
• Hope4Ukraine also processes personal data if we are legally obliged to do so, such as data that we need for our tax return. Invoice and quotation administration.

Automated decision making
Hope4Ukraine does not make decisions based on automated processing on matters that can have (significant) consequences for people. How long we keep personal data. Hope4Ukraine does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following (categories) of personal data:

• Personal details: 7 years > legal obligation
• Address: 7 years > legal obligation
• Telephone number: 7 years > legal obligation
• Email address: 7 years > legal obligation
• Photos: 3 years >order period unless otherwise agreed

Sharing personal data with third parties
Hope4Ukraine does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Hope4Ukraine remains responsible for these processing operations. Cookies, or similar techniques, that we use. Hope4Ukraine only uses technical and functional cookies. Analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Hope4Ukraine and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@hope4ukraine.nl. To ensure that the request for access by you has been done, we ask you to enclose a copy of proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Hope4Ukraine would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority.

How we protect personal data
Hope4Ukraine takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us or via info@hope4ukraine.nl